By Laura Puyol Gil and Rocío Martín Galacho
Published in Revista de Mediación Issue 5
Intercultural mediation in the health system allows immigrants to access public services by supporting their integration, making the acceptance and the follow-up of treatments easier. The Mediation actions that are currently carried out by hospitals, health centres and NGOs have a prevention approach to the conflicts that might arise between immigrants and the health system in the country where they are settled. The main action lines of this mediation action draw upon the information given to migrants, awareness raising among the population, training of professionals, and translation and interpreting.